Contact Us
We're here to help! Get in touch with our customer service team for support, questions, or business inquiries.
Get in Touch
Customer Service
For support with AISVG, News Alert, or any of our services
Response time: Within 48 hours
Business Hours
Our customer service team is available
Monday - Friday: 9 AM - 6 PM EST
Weekend emails answered on next business day
Urgent Issues
For critical service disruptions or payment issues
Subject: "URGENT" - Priority response within 12 hours
Language Support
We provide customer service in multiple languages
English & Chinese (δΈζ)
Specify your preferred language in your email
Company Information
Business Name: iamdev.me
Website: https://iamdev.me
Services: AI Tools & Premium Software Solutions
Payment Processing: Stripe (secure & encrypted)
Frequently Asked Questions
Payment & Billing Issues
Questions about charges, refunds, or subscription management for AISVG or News Alert services.
Email: [email protected] (Subject: "BILLING")
Technical Support
Help with service functionality, API access, or technical difficulties with any of our tools.
Email: [email protected] (Subject: "TECHNICAL")
Business Partnerships
Inquiries about partnerships, integrations, or business collaborations.
Email: [email protected] (Subject: "PARTNERSHIP")
General Inquiries
Any other questions about our services, company, or how we can help you.
Email: [email protected] (Subject: "GENERAL")
Service-Specific Support
π° News Alert Support
Alert setup, monitoring issues, and subscription management
Visit News Alert βOur Response Commitment
- β’ General inquiries: Within 48 hours
- β’ Technical issues: Within 24 hours
- β’ Billing problems: Within 12 hours
- β’ Urgent matters: Within 6 hours
Note: Response times are during business hours (Monday-Friday, 9 AM - 6 PM EST)